Complaint Number 2
The behaviour of the Wayfarers has been the subject of a second complaint from Weybridge Day Centre.
On my arrival this morning, I was told by the Centre Manager that one of our number had tried to secure his bicycle in a car parking space. The manager had asked the cyclist to move it, only to be the subject of verbal abuse and offensive language. There were two cyclists. The offender then rode off. Neither was identified. The incident caused great offence and the manager was visibly upset.
I apologised as best I could on behalf of the Wayfarers, but this behaviour is unacceptable. It is the second incident involving foul language; the first addressed to a receptionist, the second to the Centre Manager. The Midweek Wayfarers now have an unenviable reputation at this Centre. I do not know if we shall receive a written complaint from the Manager or from the Council. What is clear is that any further incident may well result in our being asked not to return.
I do not know who was involved. Whatever his version of events, our reputation has been damaged and it does seem that we are now in a position of 'three strikes and you are out'. Do the Wayfarers really wish to be associated with this loutish behaviour?
We cannot afford to let this happen again.
Jeff
On my arrival this morning, I was told by the Centre Manager that one of our number had tried to secure his bicycle in a car parking space. The manager had asked the cyclist to move it, only to be the subject of verbal abuse and offensive language. There were two cyclists. The offender then rode off. Neither was identified. The incident caused great offence and the manager was visibly upset.
I apologised as best I could on behalf of the Wayfarers, but this behaviour is unacceptable. It is the second incident involving foul language; the first addressed to a receptionist, the second to the Centre Manager. The Midweek Wayfarers now have an unenviable reputation at this Centre. I do not know if we shall receive a written complaint from the Manager or from the Council. What is clear is that any further incident may well result in our being asked not to return.
I do not know who was involved. Whatever his version of events, our reputation has been damaged and it does seem that we are now in a position of 'three strikes and you are out'. Do the Wayfarers really wish to be associated with this loutish behaviour?
We cannot afford to let this happen again.
Jeff
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